Refund policy

Return & Refund Policy

At QuickHive, customer satisfaction is important to us. If you receive a damaged, defective, incorrect, or missing item, we're here to help.

Return Eligibility

You may request a return if:

- You received a damaged or defective product.

- You received the wrong product.

- The product is missing parts or accessories.

To be eligible, you must contact us within 48 hours of delivery and provide:

- Your order number

- Clear photos or videos of the product and packaging

Non-Returnable Items

Returns are not accepted for:

- Change of mind

- Incorrect size or color selected by the customer

- Products damaged due to misuse

- Items without original packaging

- Requests made after the return window

Refunds

Once your request is approved:

- Refunds for prepaid orders will be processed to the original payment method within 5–10 business days.

- For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI after the required details are provided.

Replacement

Where possible, we may offer a replacement instead of a refund for damaged, defective, or incorrect items.

Order Cancellation

- Orders can be cancelled before they are shipped.

- Once an order has been shipped, it cannot be cancelled.

Contact Us

For return or refund requests, please contact us:

Email: Quickhivesupport@gmail.com

Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)